Revolutionizing Healthcare

Overwhelmed Staff at Your Dental Practice?

Confido Frees Them to Focus on Patients

Confido’s AI handles repetitive tasks like scheduling and reminders,
giving your team more time for what matters most.

Hero - Elements Webflow Library - BRIX Templates

IT works

Trusted and used daily by healthcare providers

Confido has automated 100,000+ hours' worth of manual tasks so far, while recovering millions of dollars from lost revenues

Problem

Your Staff Are Overwhelmed. Here’s Why That’s Costing You

Reduced Focus

Too much time spent on repetitive calls means less focus on patient care

Staff Burnout

Burnout leads to lower job satisfaction and higher turnover rates

Missed Calls

Important calls get delayed or missed during peak hours

solution

Confido Helps Your Team Work Smarter, Not Harder

Automated Call Handling

Let Confido’s AI Agent manage everything through text, email, and phone, ensuring your patients have a seamless experience.

After-Hours Coverage

Reduce the need for additional staffing while ensuring you never misses a call with Confido's 24/7 AI-powered call handling.

Streamlined Workflows

Reduce distractions to focus on patient interactions with the help of seamless Integration with your existing EHRs and IVR systems.

Scalable Solutions

Handle growing call volumes effortlessly with timely interactions that enhance patient experience and satisfaction.

Integrations

EHR and IVR integrations

We are committed to reducing your screen time by deeply integrating with your existing systems, so that you don’t have to learn another software.

Safe & Reliable AI

Empower Your Team with AI-Driven Productivity

Join leading dental clinics using Confido to reduce staff workload and improve patient satisfaction.

Book Your Free Demo Today

Safe & Reliable AI

How Confido Boosts Your Staff’s Productivity

Book a Demo

Learn how Confido can reduce your team’s workload

Customize Workflows

Tailor Confido’s features to your clinic’s needs

Launch & Streamline

Experience the benefits of a more efficient team

What people say

Testimonials

Before Confido we would have to call every patient multiple days and multiple times in a row if they were not answering the calls. With Confido that has cut around 5 days worth calling to just 2 days

Christine Barnstein

Medical Receptionist, Stemmee Surgery Center

Confido’s solution has completely automated patient interactions for us. Now patients receive information right when they are thinking of reaching out to us. Hence, we have become more proactive and our patients love us for that.

Demetrio Aguila

MD FACS, CEO, Total Pain Solutions

Patient engagement is often overlooked, but Confido Health's workflows have transformed our approach by proactively communicating with patients, ensuring they feel cared for, listened to, and understood.

Jacob Zitterkopf

DDS MSD, CEO, Falcon Family Orthodontics

IVR systems are very robotic just not effective. With Confido we have almost freed our nurses and MAs from handling any calls. Now they attend when Confido triages. We hire fewer people because of them.

Confido User

Director of Operations, Nephrology Group

FAQs

Frequently Asked Questions

What are the work timings of your AI agents?

Our agents work 24/7 instead of set hours like humans. Additionally, our AI can handle multiple calls simultaneously.

What happens when your agent doesn't know the answer to questions asked by patients?

Our agent will quickly forward the call to the relevant staff member's extension. During office hours, depending on the emergency, it will either forward the call to 911 or record the conversation for a staff member to review the next day. While this rarely happens due to our AI being well-trained, it ensures that all scenarios are appropriately handled.

Can the AI support different languages like Spanish, Mandarin etc?

Yes, we currently support more than 20 popular languages and accents. Additionally, we can cover any requested language and accent to meet your specific needs.

Can we customize the workflows you provide to suit our practice needs?

Yes, we can customize them to fit your practice needs. While this may slightly increase the implementation time, we can certainly accommodate it.

Can we access the call/message transcripts for quality analysis?

Yes, you’ll have access to them in real time and in stored format for review and internal use.

Is it compulsory to have recorded calls for you to implement?

Before implementation, we conduct a free call analysis to determine where to focus, so we do need the recordings. If you don’t already have them, we can set up the recording system for you and then start the implementation.

111 Town Square Pl #1238
Jersey City, NJ 07310